March 2022

A man and two women talk while holding drinks on a lawn.

How To Boost Word-Of-Mouth Sales

Word of mouth marketing is an inexpensive way to increase sales and bolster brand loyalty. Referral sales growth can set one brand apart from the competition and get people excited about new product rollouts or redesigns. But boosting WOM sales proves an elusive goal for many brands who just can’t...

February 2022

January 2022

People sit in a library on computers.

The Manager’s Guide To CRM

Customer actions reveal tons about how effectively a business is being conducted. If you don’t take advantage of it, you’re ignoring the most useful tool in your arsenal. Not only that, but you’re actively undercutting other efforts like UX and service design. Companies need customer relationship management to craft meaningful...